Terms & Conditions
Last Updated: June 27, 2026
Agreement to Terms
Welcome to The Reserve at Pasadena Assisted Living & Memory Care website. By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these Terms, please discontinue use of this website.
Use of Website
Permitted Use
You may use our website for lawful purposes, including:
- Learning about our assisted living and memory care services
- Scheduling a community tour
- Requesting information about our programs and amenities
- Reading educational articles and resources
- Contacting our team with questions
Prohibited Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems
- Transmit viruses or malicious software
- Collect information about other users
- Impersonate another person or organization
- Interfere with website functionality or security
- Copy or scrape website content without written permission
Intellectual Property
All website content, including text, graphics, logos, images, videos, icons, design elements, and other materials, is the property of The Reserve at Pasadena or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
You may not reproduce, modify, distribute, publish, transmit, or otherwise use any website content without prior written permission, except for personal, non-commercial use.
Website Information
Information on this website is provided for general informational purposes only. While we strive to keep information accurate and current, services, amenities, pricing, availability, floor plans, and community information may change without notice.
We do not guarantee the completeness or accuracy of all website content.
SMS/Text Messaging Terms
Consent
By providing your mobile phone number and opting in, you consent to receive SMS communications from The Reserve at Pasadena regarding:
- Tour confirmations
- Appointment reminders
- Community updates
- Event invitations
- Requested information
- Follow-up communications
Consent to receive text messages is not required to receive our services.
Message Frequency
Message frequency varies depending on your interaction with our community. You may receive approximately ten messages per month.
Message & Data Rates
Standard message and data rates may apply based on your wireless carrier. The Reserve at Pasadena does not charge for SMS messages.
Opt-In
- Submitting website forms
- Scheduling a tour online
- Providing your phone number during phone or in-person conversations
- Requesting information from our community
Opt-Out
You may stop receiving text messages at any time by replying:
- STOP
- END
- CANCEL
- UNSUBSCRIBE
- QUIT
You will receive one confirmation message after opting out and will no longer receive text communications unless you opt in again.
Help
Reply HELP to any text message or contact us directly using the information below.
Supported Carriers
Our SMS program is supported by most major U.S. wireless carriers. Carrier availability and message delivery cannot be guaranteed.
No Warranty
We are not responsible for delayed or failed message delivery caused by wireless carrier issues, network outages, device failures, or circumstances beyond our control.
Disclaimer of Warranties
This website is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim all warranties including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Continuous website availability
- Accuracy or completeness of website content
- Error-free or uninterrupted website operation
Limitation of Liability
To the fullest extent permitted by applicable law, The Reserve at Pasadena shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages resulting from:
- Your use of this website
- Your inability to access the website
- Errors or omissions in website content
- Unauthorized access to your information
- Website interruptions or technical failures
- Reliance upon website information
Medical Disclaimer
Informational Purposes Only
The information provided on this website, including blog articles and educational resources, is intended solely for educational purposes and should not be considered medical advice, diagnosis, or treatment.
Always consult qualified healthcare professionals regarding medical decisions for yourself or your loved one.
No Healthcare Provider Relationship
Use of this website does not establish a physician-patient, nurse-patient, or healthcare provider relationship with The Reserve at Pasadena.
Licensing Information
The Reserve at Pasadena is a licensed Assisted Living and Memory Care community operating in accordance with applicable Texas laws and regulations.
Our community provides assistance with daily living activities, personalized support, and memory care services. Medical care is provided only through licensed healthcare professionals or third-party providers when appropriate.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for:
- Third-party website content
- Privacy practices
- Information accuracy
- Products or services offered by third parties
Indemnification
You agree to indemnify and hold harmless The Reserve at Pasadena, its owners, affiliates, employees, contractors, and agents from claims, damages, liabilities, losses, and expenses resulting from your use of this website or your violation of these Terms.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the revised Terms.
Governing Law
These Terms and Conditions are governed by the laws of the State of Texas without regard to conflict of law principles.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the complete agreement governing your use of this website.
Accessibility Statement
Our Commitment
The Reserve at Pasadena is committed to providing an accessible website experience for all visitors, including individuals with disabilities.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA whenever reasonably possible.
Feedback
If you encounter accessibility barriers while using our website, please contact us so we can provide information in an alternative format or improve accessibility.
Contact Information
The Reserve at Pasadena Assisted Living & Memory Care
4004 Vista Road
Pasadena, TX 77504
Phone: (713) 424-4597
Email: marketing@reserveatpasadena.com